Before purchasing, please confirm your phone’s carrier is compatible. This is a 4G device and is unlocked for GSM carriers like T-Mobile. Please note that in areas with weaker signals, service may be limited. It is not compatible with AT&T, Cricket, Verizon, Sprint, or their MVNOs (such as Tracfone, Straight Talk, Spectrum, Simple, Boost, or Assurance Wireless). This is a physical SIM card slot only; it does not support eSIM.
If the phone does not read your SIM, first confirm the card is inserted in the correct direction as shown in image ②. If issues persist, please contact us for assistance.
After purchasing your phone, we recommend these tips for best performance:
- Avoid high temperatures and do not use the device while it is charging.
- If the phone becomes warm, pause use and allow it to cool.
- To begin, open the back cover (as shown in image ①) before powering it on.
- After turning it on, please allow the phone to charge undisturbed for 30 minutes.
- Connect to a WiFi network to explore its features.
- Once you are ready, open the back cover again and insert your SIM card according to image ②, paying close attention to the notch direction. A restart is required after inserting the SIM.
This device is designed as a basic phone. It is an excellent choice for a backup phone or for light users such as seniors. We want to ensure it is the right fit for you, so please note it is not suitable for gaming, heavy use, performance-driven tasks, or users seeking a high-end experience.
Key Features:
- 6-inch Full-Screen Display: Enjoy an 18:9 aspect ratio on a matte-textured screen that reduces glare and provides a comfortable grip. The phone is 9.3mm thick and weighs 196g.
- Expandable Storage: With 16GB of internal storage (a portion is used by the system), you can easily save daily photos. Storage is expandable up to 256GB with a separate TF card.
- Android 10 with Eye Comfort: The operating system features an eye comfort mode to reduce strain in low light and includes security enhancements like Face ID. Please note, the system is not upgradable.
- 8MP Main Camera: Capture your everyday moments with the rear 8MP camera or take clear selfies with the 5MP front-facing camera.